Small Business Administration

Feeling overwhelmed by too many tasks?

Trying to grow your business but finding there just aren’t enough hours in the day? 

Let me help! I am your trusted Business Administration Consultant providing tailored business support to improve systems & efficiencies, so you can focus on what matters most—growing your business and achieving your goals.

 

• Email & Communication Management: Inbox organisation, monitoring, and correspondence; client and stakeholder communications, including email marketing (EDMs).

• Systems Implementation: CRM and Practice Management System (PMS) setup, configuration, data cleansing, management, and reporting.

• Workflow & Automation: Creating streamlined workflows and automation for bookings, client onboarding, and operational processes.

• Policies & Procedures: Developing, reviewing, and maintaining policies, procedures, and Standard Operating Procedures (SOPs).

• Compliance & Audit Management: Managing compliance registers, documentation, and audit preparation.

• Financial Administration: Invoice tracking, bill payments, debtor management, financial reporting, and preparing documentation for accountant handover.

• Operational Coordination: Liaising between business owners, teams, and external contractors to ensure smooth project delivery and communication.

• Project & Task Management: Coordinating small business projects, workflow improvements, and ad hoc administrative support.

• Team & HR Coordination:  Management of team operations and HR documentation.