About
Welcome to Management OnTrack!
Welcome to Management OnTrack - where businesses gain the structure, support, and operational confidence they need to run smoothly and grow sustainably.
I am Megan Maitland, a Business Operations & Administration Specialist with over 35 years of experience across small business administration & management, HR & people operations support, business operations, and project/ program coordination.
Throughout my career, I’ve developed a genuine passion for helping small business and health practices streamline their systems, strengthen their operations, deliver great quality customer service, and improve the way they work. I believe that when your business runs efficiently behind the scenes, you gain the clarity and capacity to focus on what matters most - growth, impact, and serving your clients.
Today, I provide flexible freelance business support to a range of small businesses, allied health & medical practices, not-for-profits, and community organisations. My services range from everyday administration to higher-level operational support, quality systems, HR assistance, and project/program coordination.
Why choose me as your trusted partner? - my purpose is to help businesses stay organised, supported, and moving forward. If you're looking for reliable, experienced, and adaptable operational support, I’m here to keep your business OnTrack.
Why work with me?
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Proven experience working successfully in remote freelance roles, I know how to deliver results without the need for constant supervision, I have great communications skills ensuring you always know what is happening.
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Allied Health & Medical experience, with 20+ years’ working in public and primary health care settings across mental health and primary health care services. My strength lies in bridging the gap between clinical practice, service delivery, and operations, ensuring services are efficient and patient-focused.
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With over 15 years’ experience across all stage of the employee lifecycle, I help businesses build capable and engaged teams. My approach ensures you attract the right talent and retain them long-term — saving on the cost and disruption of high turnover.
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Proven experience in leading and managing the implementation, delivery, and continuous improvement of Commonwealth-funded primary mental health care initiatives. I can navigate complex frameworks & funding contracts, ensuring compliance, optimising service delivery and driving outcomes.
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Quality, Compliance & Governance; I help organisations safeguard their reputation, meet regulatory requirements, and deliver successful programs. With proven experience designing and implementing compliance frameworks for private, not-for-profit, and non-government sectors I ensure quality, safe and accountable processes.