Allied Health & Medical Administration

With extensive experience across the medical, allied health, and mental health sectors, I provide tailored operations & administration business solutions to help set up, streamline and enhance your practice operations.

From improving patient management systems to optimising administrative workflows, I focus on increasing efficiency and reducing operational burdens - so you can focus on delivering exceptional care. Let me help you create a smoother, smarter practice that supports both your patients and your professional goals.

 

• Systems Implementation: Practice Management System (PMS) setup, configuration, enhancement, and ongoing management; data entry, cleansing, and reporting.

• NDIS Administration: Billing, Service Agreements, participant onboarding, and management of compliance and audit processes.

• Billing Management: Processing claims and payments across DVA, Medicare, NDIS, WorkCover, and private patients.

• Client Coordination: Managing referrals, waitlists, and new client onboarding to ensure smooth intake and communication.

• Executive Support: Diary and email management, meeting coordination, and action tracking.

• Policies & Procedures: Development and implementation of operational and clinical policies, procedures, and Standard Operating Procedures (SOPs).

• Financial Administration: Invoicing, bill payments, expense tracking, debt collection, and financial reporting support.

• Operational Management: Business process review, workflow optimisation, and implementation of efficiency improvements.

• Contract & Service Agreement Management: Drafting, reviewing, and maintaining service agreements and contractor documentation.

• Team Coordination & HR Support: Management of team operations and HR documentation.